Privacy Policy

Effective Date: April 19, 2026

This policy explains how Niyu Labs handles website, billing, and operational data while keeping your business payload under your control.

1. Introduction

Niyu Labs ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit niyulabs.com, purchase our software modules, or engage with our services.

2. How Our Software Handles Your Data (The "Niyu Guarantee")

We build enterprise data infrastructure. We believe your business data belongs to you.

Data Connectors: BigQuery, Redshift, Snowflake, and Synapse connector modules facilitate a direct, point-to-point connection between your Odoo server and your chosen data warehouse. Niyu Labs servers never intercept, process, or store your payload or business records.

AI Solutions: AI Analyst, AI to SQL, and PDF RAG modules operate on a Bring Your Own Key (BYOK) model. Only necessary database schema metadata, such as table names and column types, and your specific prompts are sent securely to the LLM provider. Niyu Labs does not collect, log, or monitor your prompts, queries, or the resulting data.

3. Data We Collect (Website & Billing)

While our software does not harvest your data, we do collect essential information to run our business:

Customer Information: When you purchase a product or book a consultation, we collect your name, company name, email address, and billing details.

Transaction Data: Payments are processed securely via our payment gateways, including Stripe, Razorpay, or LemonSqueezy. We do not store your credit card numbers.

Analytics: We use analytics tools, including Google Analytics and PostHog, to understand website traffic and improve our user experience. These tools may collect aggregated usage information such as page views, browser details, device information, and approximate location derived from IP addresses.

4. How We Use Your Data

To deliver the software modules and license keys you purchased.

To provide customer support and technical assistance.

To send important system updates, security patches, or invoice receipts.

To comply with global tax and accounting legal obligations.

5. Data Sharing & Third Parties

We do not sell, rent, or trade your personal data. We only share data with essential third-party service providers who assist us in operating our business, such as secure cloud hosting, email delivery services, and payment processors.

6. Your Rights

Depending on your location, including where GDPR and CCPA regulations apply, you may have the right to:

Request access to the personal data we hold about you.

Request correction of inaccurate data.

Request deletion of your data, subject to our legal requirements to retain transaction records.

Exercise these rights by contacting us at info@niyulabs.com.

7. Contact Us

Email: info@niyulabs.com

Location: Niyu Labs HQ, India